Practical information for international guests

The easiest way is a direct coach (RegioJet, FlixBus) from Prague. The journey takes about 3 hours and ends at Český Krumlov bus station (AN), a 5-minute walk from us. By train you change in České Budějovice, and the railway station is about 1.5 km from the hotel. By car it's roughly 170 km (about 2 hours) on the D3 motorway via České Budějovice.

From Václav Havel Airport, take a bus or taxi into Prague and then a direct coach to Krumlov. A more comfortable option is a private shuttle right to the hotel door, offered by several local operators – book it in advance.

From Vienna it's roughly 230 km by car (about 3 hours), and from Linz about 75 km. Private shuttle services also run between Vienna, Linz and Krumlov. By train you'll need to change, usually in Linz and České Budějovice.

The nearest international airport is Linz (Austria, about 90 km). Prague (about 2.5 hours by car) and Vienna (about 3 hours) have the most connections.

Yes, check-in is from 14:30 to 24:00. If you're arriving later, we can arrange self check-in. Please let us know in advance.

Yes. On Czech motorways (such as the D3 from Prague) you need an electronic motorway vignette. You buy it online on the official website edalnice.gov.cz, and it is linked to your car's registration number. If you're driving through Austria, you'll also need an Austrian vignette.

In the Czech Republic you must drive with your headlights on all year round, even during the day, there is zero tolerance for alcohol at the wheel, and the speed limit in built-up areas is usually 50 km/h. Cars aren't allowed into Krumlov's historic centre – but with us you park free of charge right by the house.

With us. Every room has its own free parking space in our gated grounds by the house, so your space is always guaranteed. You carry your bags only as far as your room, and the pedestrian zone of the historic centre is a 5-minute walk.

The currency is the Czech crown (CZK). Euros are often accepted in Krumlov, but the exchange rate tends to be worse – it's better value to pay by card or in crowns.

After booking we send you an invoice payable by bank transfer. On site you can also pay in cash in crowns or euros, or by card in crowns. City tax is already included in the price when you book direct.

In restaurants a tip of around 10% is customary if you were happy with the service. It isn't compulsory, and it's usually added to the amount when you pay.

In most restaurants, shops and museums in Krumlov, yes. At markets and in smaller places it's handy to have a little cash in crowns.

Type E sockets (round pins), 230 V and 50 Hz. European appliances work without an adapter; if you're coming from the UK, the USA, China or other countries with different sockets, bring a travel adapter.

Yes, tap water in the Czech Republic is safe to drink. On top of that, tea, coffee and spring water are free for our guests.

At the hotel we speak Czech, German and English. In Krumlov you can usually get by in English in the restaurants and shops in the centre, and often in German too.

Yes, we're happy to look after your luggage so you can enjoy the town on your arrival or departure day too.

Yes, Wi-Fi is free throughout the property.

The single European emergency number is 112 (it also works in English). If you need us, call +420 734 202 808.

One full day is enough for the town and the castle alone, but we recommend at least 2–3 nights. You'll enjoy quiet mornings and evenings without the crowds, canoeing down the Vltava, Kleť, Zlatá Koruna or Lipno – and the pool in the afternoon.

From May to September it's warm, the castle tours are running and our pool is open. During Advent the town is magical and quieter. During the day the centre is full of day-trippers; Krumlov is at its loveliest in the morning and evening – a real advantage when you're staying just a 5-minute walk away.

Tours of the castle interiors usually run from April to October, and in high season it's best to book ahead, especially for the Baroque Theatre. The castle courtyards, tower and museum are open all year round.

We're a hotel garni: we serve breakfast (included with double rooms), and for lunch and dinner there are dozens of restaurants in the historic centre, 5–10 minutes' walk away. The apartments have their own kitchen, and you can borrow a barbecue in the garden.

Yes, Český Krumlov is a quiet, safe town. Just take the usual precautions, as you would anywhere busy with tourists.

The Czech Republic is part of the Schengen Area. Whether you need a visa depends on your nationality – please check on the official website of the Ministry of Foreign Affairs of the Czech Republic (mzv.cz) or with the Czech embassy or consulate in your country.